Reference

Terms & Conditions for your Indonesia account

Open your account and the same terms cover logins, wallet checks, live dealer tables, slots, and crash rooms from the first step.

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How our terms apply in Indonesia

ajaib88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms set the rules for account use, identity checks, wallet handling, and how we resolve a dispute about a session or transfer. They apply when you use DANA, OVO, GoPay, or QRIS, and they also cover any request to pause, close, or correct an account.

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If local law changes, or if a payment rail changes its own rule, we may update the text here and use the new version from the moment it is posted. You are asked to keep your login details private, use your own device where possible, and
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reply promptly if we ask for extra proof tied to a transfer. Where a clause and local law do not match, the local law governs that point, and access is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US HERE

Ask us about any clause

If you want us to explain a clause, challenge a record, or ask for the current wording, use the channel that is easiest for you. We answer policy questions through Live Chat, WhatsApp, and email during 09:00-23:00 WIB, so you can reach us from mobile or desktop. For faster handling, include your account ID, the clause number, and the device you used.

Team online

Live Chat

Use Live Chat for fast clause checks while you are logged in. We can point you to the exact wording, explain account holds, and tell you what proof we need if a transfer or login needs verification.

WhatsApp works well when you want to send a screenshot, wallet reference, or device note. Please message from your registered number, because we match that route against the account before we discuss any change.

Email

Email is the right path for a written trail. Send your question to [email protected], add the account email, and mention the page section you want checked so we can answer with a clear record.

RECORDS AND ACCESS

How we handle records and access

We keep this policy tied to the account lifecycle, not a loose marketing page. That means login logs, device markers, wallet references, and support transcripts are handled only for access control, dispute…

Data Handling

We store account, login, and transfer records only as needed to run the terms and settle disputes. If you ask about a clause, we may compare the record with your wallet reference, device, and support transcript before we answer.

Cookie Use

Cookies help the page remember your session, language choice, and security state across Android, iPhone, and desktop browsers. If you clear them, you may need to log in again and confirm the device once more.

Account Security

Keep your password, OTP, and email access private. When a login looks unusual, we may pause the account and ask for a fresh check from the registered contact before we restore access.

Record Retention

We keep certain records for the period required by local law, tax handling, and dispute resolution. After that period, we archive or remove them from active use unless a claim requires longer retention.

Change Requests

If your name, phone number, or wallet detail changes, send the request from the registered email. We may ask for identity proof before we revise the record tied to your account.

Contact Path

For a policy correction, send the clause number and the page link through Live Chat or email. That lets our team respond with the same wording you can check against your account.

Questions about the terms you accept

These questions cover the parts of the terms you will usually check first: when they start, how changes reach you, what records we keep, and how you ask for a correction. If you need a precise answer for your account, contact us with the clause number and the device or wallet you used, and we will point you to the matching wording.

They start the moment you create, log in to, or keep using your account. That includes sessions on Android Chrome, iPhone Safari, or desktop Chrome, and it covers any wallet check or dispute tied to the account.

No. Access depends on local law and is available only where local law permits. If your region does not allow a clause or a related service, that rule takes priority for your use.

We post the updated wording on this page and, when needed, in your account area. If you keep using the account after the update appears, that use means you accept the new wording.

We may keep the support thread, login timestamp, device marker, and wallet reference so we can answer cleanly and resolve later disputes. We do not use those records for any purpose outside the policy scope.

Yes. Send the request from your registered email and include the detail you want changed. We may ask for a fresh identity check before we edit the record linked to your account.

Contact Live Chat or email with the clause number, your account email, and the device you used. That lets us trace the right record, explain the step, and answer with the same wording.

Cookies keep your session, language, and security state in place while you move between pages. If you block them, some account actions may ask you to log in again or confirm the device.

Terms & Conditions for your Indonesia account

Ask us about any clause

Live Chat

WhatsApp

Email

How we handle records and access

Data Handling

Cookie Use

Account Security

Record Retention

Change Requests

Contact Path

Questions about the terms you accept

01 When do the terms start applying to my account?

02 Can I use the site if local law does not allow it?

03 How will I know when you change the terms?

04 What records do you keep when I ask about a clause?

05 Can I request a change to my account details?

06 Who should I contact if I dispute a term or action?

07 Do cookies affect how I read the terms on mobile?

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